Warranty Policy

Quantum Warranty

Quantum brand products are backed by an industry-leading warranty program. Our Lifetime Warranty applies to mechanical and electronic fuel system components, including fuel pumps, fuel pump assemblies, fuel check valves, and fuel pressure regulators. These products are guaranteed for the life of the original vehicle against failure due to defects in workmanship or materials.

Serviceable & Elastomeric Components:Certain components are designed to be serviceable or are subject to natural environmental degradation over time. This includes fuel filters, fuel strainers, tank seals, gaskets, and grommets.

Filters & Strainers: These are maintenance items designed to capture contaminants. The Lifetime Warranty covers these items against manufacturing defects but does not cover replacement due to the normal accumulation of debris, clogging, or service-life depletion.
Rubber & Elastomeric Parts: While Quantum utilizes premium fuel-resistant materials, all rubber components are subject to natural aging when exposed to fuel, heat, and environmental factors. This warranty covers these items against premature failure due to manufacturing defects (e.g., molding flaws) but does not cover natural degradation, including cracking, swelling, or hardening that occurs after a reasonable service period.

This warranty only applies to the original customer and is non-transferable. Improper use, installation, or the use of contaminated/unsupported fuels voids this warranty. Quantum is not responsible for incidental costs resulting from failure of the product.

In the unlikely event that you should need to request a warranty, please contact our customer service team to troubleshoot and diagnose the issue. Once we determine the cause of the failure, we will proceed with your warranty claim. This process will require you to provide information about the vehicle and the product installation.

Warranty claims submitted and approved by 10:00 AM PST, Monday through Friday, will ship the same day. Please note that additional information may be required from the customer to complete the claim. We are committed to processing warranty requests as quickly as possible, but timely participation from the customer is necessary to avoid delays.

Disclaimer:

Quantum is not responsible for repair costs, towing costs, or storage costs related to a failed part.

Quantum is not responsible for repair or replacement of any ATV, motorcycle, snowmobile, vehicle or any other machine caused by misuse or incorrect installation of a part.

Quantum is not responsible for repair or replacement of any ATV, motorcycle, snowmobile, vehicle or any other machine due to a failed part.

Before the part is installed, the customer is responsible for verifying that the part number on the part and the box match the part number of the part ordered.

Contact customer service to troubleshoot, diagnose issues, and file a warranty claim. Customers may be responsible for the shipping cost of warranty replacements.

Walbro/TI Automotive Warranty

All Walbro/TI Automotive products come with a limited warranty. Products that fail prematurely may qualify for replacement if the failure is determined to be due to a defect in workmanship or materials. This warranty applies only to the original customer and is non-transferable. The warranty is voided by improper use, installation, or repair of the product. Quantum Fuel Systems is not responsible for any incidental costs resulting from the product failure.

Quantum Fuel Systems will provide one warranty replacement for the original Walbro or TI Automotive product within sixty (60) days of the original purchase date. Quantum Fuel Systems will send out your warranty pump after your failed pump has been received. Warranty claims made after this 60-day period must be directed to Walbro/TI Automotive. For instructions on how to proceed with Walbro/TI Automotive's warranty process, please contact us.

Alternatively, if your claim is outside the 60-day period, Quantum Fuel Systems offers to replace the Walbro/TI Automotive pump with a Quantum Fuel Systems manufactured pump that is interchangeable with the original, with a 15% discount. Note that not all Walbro/TI Automotive pumps have an interchangeable Quantum Fuel Systems equivalent, and this option is subject to product availability.

Third-Party Product Warranties

Contact the manufacturer directly for warranty requests. For assistance in contacting the manufacturer or for any related inquiries, please reach out to our customer service team.

Liability

We do our best to keep our website comprehensive and accurate, however, part numbers and other information change often. Verify fitment information before purchasing. Contact us with your OEM part number or vehicle details to confirm fitment. Quantum is not responsible for repair costs, towing costs, or storage costs related to a failed part. For assistance, reach out to us at sales@highflowfuel.com or 1-818-574-3835.