QFS Warranty Policy

Quantum Warranty Information

All Quantum brand products are backed by a lifetime warranty. Quantum products that fail at any time will be replaced under warranty if it is determined that the failure was due to a defect in workmanship or material. 

This warranty only applies to the original customer and is non-transferable. Improper use or installation of the product voids this warranty, and Quantum is not responsible for incidental costs resulting from failure of the product. 

In the unlikely event that you should need to request a warranty, please fill out our Warranty Request Form . All requests submitted by 1:00 pm PST will be reviewed same day and approved requests will also ship same day. You will receive tracking information via email when your warranty replacement is shipped. If there is an issue with your request, a member of our Customer Service team will contact you. Please note, in some cases, customers will be responsible for the shipping cost of their warranty replacement.

Note:

• Quantum is not responsible for repair costs, towing costs, or storage costs related to a failed part.

• Quantum is not responsible for repair or replacement of any ATV, motorcycle, snowmobile, vehicle or any other machine caused by misuse or incorrect installation of a part.

• Quantum is not responsible for repair or replacement of any ATV, motorcycle, snowmobile, vehicle or any other machine due to a failed part.

• Before the part is installed, the customer is responsible for verifying that the part number on the part and the box match the part number of the part ordered.

Walbro / TI Automotive Warranty Information

There is a Limited warranty on all Walbro/TI Automotive products.  Any Walbro or TI Automotive products that fail prematurely may qualify for replacement if it is determined that the failure was due to a defect in workmanship or material. This warranty only applies to the original customer and is non-transferable.

Improper use, installation, or repair of the product voids this warranty, and Quantum Fuel Systems is not responsible for incidental costs resulting from the failure of the product. Quantum Fuel Systems will provide one (1) warranty replacement of the original Walbro or TI Automotive product within sixty (60) days of the original purchase date. All warranty claims placed beyond this 60-day period will need to be sent directly to Walbro/TI Automotive. 

Alternatively, Quantum Fuel Systems will offer to replace a Walbro/TI Automotive pump outside of the 60-day period with a Quantum Fuel Systems manufactured pump that is interchangeable with the original pump purchased. Please note that Quantum Fuel Systems does not manufacture an interchangeable pump for all Walbro/TI Automotive pumps and this option is subject to availability of the product. 

For more information, click here or call 520-877-3000.

All Other Brands Warranty Information

We're committed to providing you with the best service and support for the products we sell. However, please note that warranties for all third-party brands are handled by their respective manufacturers. If you have a warranty issue with a product from a third-party brand, you must reach out to them directly for assistance. We recommend checking the documentation that came with your product or visiting the manufacturer's website to find their contact information.